Feedback

toryo is early. Bug reports are worth more to us right now than almost anything else, and the awkward ones are worth the most.

Write to support@toryo.ai.

What to attach#

Three commands cover most of what we would otherwise ask you for. Paste the output straight in.

toryo doctor --json
toryo license status --json
toryo version

doctor --json is the important one: it reports every dependency, service, database and registration check in one go, so it usually answers the first three questions we would have asked.

What makes a report useful#

What you expected, and what happened instead. In that order, and separately. Most reports give one and leave us guessing at the other.

The run id, if a job or a sequence was involved. Everything is addressable:

toryo sequence status <runId>
toryo status <jobId>

Whether it reproduces. "Once, and I cannot make it happen again" is still worth sending. Say so rather than staying quiet until you can reproduce it, and say what you were doing at the time.

What not to send#

Not your source code, and not anything from your knowledge plane. We do not want it, and we have deliberately built toryo so that it never reaches us. If a report needs a reproduction, a minimal case in a scratch repository is better for both of us.

Check what you paste. doctor --json reports paths and versions, not secrets, but a terminal scrollback can contain anything. Have a look before it leaves your machine.

Feature requests#

Say what you were trying to do, not what you think we should build. The underlying goal is the useful part, and it is the part that survives us disagreeing about the solution.